WCAG 2.2: A Beginner's Guide to Web Accessibility

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Imagine a world where everyone, regardless of ability, can access and enjoy digital content seamlessly. This isn't just a pipe dream; it's the goal behind the Web Content Accessibility Guidelines (WCAG).

It’s easy to get caught up in the aesthetics and functionality of your website during the design process, but it’s crucial not to forget about the importance of accessibility in web development. As we increasingly rely on the web for information, shopping, and interaction, ensuring our digital spaces are accessible to all isn’t just the right thing to do, but it’s also vital for reaching a wider audience. And if you’re a public sector body, it isn’t optional – it’s a must-have, and should not be an afterthought.

Let’s dive into all things web accessibility, and learn our top tips for making your site inclusive to all.

What is web accessibility?

Web accessibility is more than just a buzzword. It's the practice of ensuring people with disabilities can access and interact with the web effectively, just like everyone else. This means designing and developing websites, tools, and technologies for people with a wide range of abilities.

Web accessibility can make or break a user’s experience. It ensures that individuals with visual, auditory, physical, speech, cognitive, and neurological disabilities can use web content effectively. By addressing the diverse needs of users, you create an inclusive digital environment where everyone has equal access to information and services. People with disabilities face many challenges, but accessing websites shouldn’t be one of them.

Why is web accessibility important?

According to the latest NHS statistics, 5 in 1000 people in the UK are blind or visually impaired, and 1 in 3 adults in the UK are deaf or experience some form of hearing loss. Have you ever wondered how accessible your website really is and the significant audience you might be neglecting?

Inclusivity is a principle that underscores the importance of web accessibility. Imagine trying to navigate a website without being able to see the screen or hear the audio. Ensuring equal access to digital content removes barriers for people with disabilities, enabling them to have the same user experience as everyone else.

Moreover, businesses can significantly broaden their audience by making their sites accessible. When you design with accessibility in mind, you can potentially boost customer satisfaction and loyalty. An accessible website is also more likely to retain users, reducing bounce rates and increasing engagement. Why would you want to sacrifice that?

Compliance with accessibility guidelines can also protect your organisation from legal issues. For example, in 2018, a lawsuit was filed alleging that Amazon’s website was inaccessible to people with vision disabilities. The lawsuit claimed that Amazon failed to provide alt text for their images. By neglecting such a small part of accessibility they excluded a huge chunk of their audience. You’d expect better from a company as big as Amazon, right? Well, no company should get a pass on accessibility, including yours!

Still not convinced you need it? Well, Google introduced accessibility as a key feature with its website auditing tool, Lighthouse. This tool is designed to help improve your website’s performance and ranking, so even Google want you to focus on accessibility.

What are Web Content Accessibility Guidelines (WCAG)?

WCAG are a set of recommendations developed by the World Wide Web Consortium (W3C), that provide a shared international standard for web content accessibility that meets the needs of users, regardless of ability. Think of it as a toolkit for web developers, filled with all the necessary tools and techniques to cater your website to everyone.

What is the current version of WCAG?

WCAG 2.2 is the latest version of these guidelines, released in 2023, and builds on previous versions to provide more comprehensive and detailed standards. It addresses new accessibility challenges that have emerged alongside technological advancements. Regular updates keep these guidelines relevant, ensuring that they effectively address current web accessibility needs.

Key principles of web accessibility

The WCAG guidelines revolve around four key principles: perceivable, operable, understandable, and robust.

  • Perceivable content means that information should be available through various senses, such as sight and sound, allowing visitors to understand and be aware of your website’s content. For instance, providing text alternatives for non-text content ensures that all users can perceive the information.
  • Operable interfaces refer to functionality that is accessible via different input methods, including keyboard or assistive devices. This makes it easier for users with motor impairments to interact with your site, without disruption.
  • Understandable information is crucial for helping users comprehend content and navigate seamlessly. This means using clear and concise language and providing intuitive navigation structures.
  • Robust content ensures compatibility with a wide array of current and future devices and assistive technologies. This robustness guarantees that your web content remains accessible as technology evolves.

What are the different levels of compliance?

WCAG guidelines define three levels of conformance: Level A, Level AA, and Level AAA.

  • Level A represents the minimum level of accessibility. It focuses on basic usability, ensuring that essential features are accessible.
  • Level AA, the most commonly targeted level, and a must for any public body or publicly funded site, provides a significant degree of accessibility. It addresses a broader range of barriers, ensuring a better user experience for most individuals with disabilities.
  • Level AAA offers the highest standard, aiming for full accessibility. This level is often challenging to achieve consistently across all content, but it sets an exemplary benchmark.

Choosing the right level of compliance for your organisation depends on the nature of your website and the needs of your audience. While Level AA is a practical goal for many, striving for Level AAA can further enhance your site’s accessibility.

It is important to mention that the law mandates that all public sector organisations comply with Level AA standards. This covers local councils, healthcare facilities, and public schools and colleges.

How do businesses and organisations benefit from being accessible?

Accessible websites unlock the door to a wider audience. By making your site user-friendly for people with disabilities, you can expand your market potential. And with the growing popularity of the digital world, it has never been more important to set your focus on accessibility!

Customer satisfaction soars when users find your website easy to navigate and interact with. Designing with accessibility in mind improves overall usability, benefiting everyone, not just those with disabilities. This can lead to higher engagement rates and customer loyalty.

Want to build a positive brand image? Start by demonstrating your commitment to inclusivity. Users appreciate and trust businesses that prioritise accessibility, which boosts reputation and can even give your company that competitive edge.

And let’s not forget about that all-important SEO factor! Accessibility and SEO both aim to optimise websites for a better user experience (UX). By improving the UX for disabled users, you’re also boosting your SEO. Plus, it makes it easier for search engines to crawl your site, increasing content visibility and overall user experience. We’d recommend looking at Google Lighthouse. This free tool can provide audits and actionable insights to enhance your site’s performance, accessibility, and best practices.

For more SEO tips you can check out our previous blog here.

Key guidelines for web content accessibility

Implementing web content accessibility involves several practical steps. Let's break down some key guidelines to help make your website more inclusive.

Alt text

Alternate text (alt text) is an essential component of web accessibility. It provides a textual description of images, which is crucial for visually impaired users who rely on screen readers. But it also benefits SEO, helping search engines understand your content better.

Effective alt text should be clear and descriptive, offering meaningful context without keyword stuffing. Avoid adding redundant information such as ‘Photo of’ or ‘Graphic of’ – keep it concise and informative. And this should apply to every image on your site.

Audio alternatives

Transcripts and closed captions (CC) are critical for making audio content accessible. Transcripts ensure that users who are deaf or hard of hearing can access the information. Captions on videos serve a similar purpose, benefiting not only those who struggle with hearing but also users in noisy environments or those who prefer reading.

Ensure sound can be easily turned on and off in videos, and all accompanying text must be accurate and well-timed. If you’re an avid social media user, you’ve probably noticed platforms like TikTok and Instagram catching on to these accessibility needs with auto-captioning features. This saves you the hassle of typing out the dialogue every single time. And good news for web developers too, YouTube and Vimeo offer the same features for those embedding videos into their sites.

Colour contrast

High colour contrast between text and backgrounds is vital for readability, especially for users with visual impairments. Testing your contrast ratios against WCAG standards can help identify areas for improvement. WCAG recommend a contrast ratio of at least 4.5:1 for foreground colours and 3:1 for background colours. You can use contrast checkers, such as WebAIM, to see if your colours meet Level AA standards.

Your colour choices should also account for users with colour blindness. Avoid over-relying on colour to convey information and instead use clear visual indicators to guide users.

If you’re unsure how users with colour blindness may view your web content, you can check the visibility here.

We’d recommend steering clear of these colour combinations altogether:

  • Red & Green
  • Blue & Purple
  • Blue & Grey
  • Green & Brown
  • Green & Blue

Font legibility

Readable fonts are crucial to accessibility. Opt for fonts with adequate size and spacing to make your text easier to digest. Avoid elaborate decorative fonts in body text, as they can hinder readability. Instead, try using san-serif fonts, keeping sentence lengths to 15-20 words.

Allowing users to adjust text size and ensuring consistency in fonts across your site further supports accessibility. WCAG recommends using a font size of at least 16px, and ensuring that text can be zoomed up to 200% without a loss of content.

Keyboard navigation

Designing a keyboard-friendly site is essential for users with motor impairments who may not use a mouse. Incorporate focus indicators to show users where they are on the page, and ensure that menus and buttons are easily operable with a keyboard.

Users should be able to use the tab key to jump between selectable elements on the page, moving from left to right and top to bottom, similar to how you would read.

Thoroughly testing your site to confirm full keyboard accessibility can uncover issues that need addressing. This process is vital for aligning with accessibility standards and ensuring a seamless user experience.

Descriptive link text is essential for informing all users about the destination of a link. This is especially critical for screen reader users.

Many websites have links that take you to other content, but imagine you’re using a screen reader and all the links just say ‘click here’ or ‘read more.’ How would you know what those links are actually for? Instead, try phrases such as ‘explore our services’ or ‘download our guide’.

Clearly labelled forms assist users in understanding what input is required, making the completion of tasks more efficient. Error messages should be clear and guide users on how to correct issues. We’d recommend using text or symbols to show the required fields.

Heading hierarchy & content structure

A proper heading hierarchy is essential for both users and screen readers to navigate content logically. Using headers, lists, and other formatting consistently improves readability and comprehension.

A clear structure with a logical flow of content makes it easier for users to follow the information presented. Employing semantic HTML not only supports accessibility but also boosts your website’s SEO.

Start by using just one H1 per page, followed by H2-H6 tags to break up the rest of the copy that accurately reflects the structure of your content.

Interaction & animation

For users with vestibular disorders, too much motion can be problematic. By minimising motion or providing user control over animations, such as pause, stop or hide buttons, you make your site more inclusive. Simple, subtle interactions can enhance the user experience without overwhelming or distracting users.

As a general rule, WCAG suggests that no animation flashes more than 3 times per second as it can trigger epilepsy in some individuals.

The future of web accessibility

As the digital world evolves, so does the need for accessibility, bringing new updates along the way. The first draft of WCAG 3.0 published in July 2021 hints at exciting changes ahead, with updates expected over the next few years. We'd recommend keeping up-to-date with these to better prepare for the future. And, by October 2024, all UK public services must comply with WCAG 2.2.

Emerging innovative tools and technologies are already continually enhancing web accessibility. AI and machine learning promise to automate and improve accessibility features, making it easier for web developers to stay compliant.

And voice-activated interfaces are opening new ways for users to interact with web content. Staying informed about these trends and continuously learning can help you maintain an accessible website in the digital landscape.

How can we help schools and colleges achieve web accessibility and compliance?

Schools and colleges are among the required bodies that must support online accessibility. All staff must be aware of this to ensure any web updates conform to best practices. Tailored training and supportive resources can play a significant role in helping educational institutions comply with the latest guidelines.

Regular updates are crucial for staying informed about changes in accessibility standards. At Feel Created, we understand that government digital services will assess the accessibility of educational websites, and any issues identified must be addressed within 12 weeks. We can assist in making the necessary improvements to ensure compliance, just drop us a message!

We can also offer supportive resources, such as hosting and maintenance packages with quarterly checks on accessibility, to provide ongoing assistance.

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